RIGHT OF WITHDRAWAL
You have the right to make a return within 14 days after receiving your goods, for any reason and with no justification. Please note that you will lose your right of return if you do not declare the withdrawal of your purchase within 14 days after receiving your goods.
The costs of the freight are not included in your purchase. Expenses for returns may vary, depending on the size of the product. Please contact our customer service who will inform you about return expenses. You are responsible for the goods until we receive them, and if an item is broken or lost during shipment, you can be held accountable. In that case, it is your responsibility to document the return.
Please note that the right of withdrawal is annulled if you use the product in a way that reduces the sales value. The goods must be returned unused and in the same condition as they were upon receipt and in original packaging. If not, you will receive a refund equal to the state of the item.
When returning the product, you must pay the return cost. You can choose any shipping method/company.
The Table Project
If you exercise your right to withdraw from the purchase – as described above – you will receive the refund within 14 days after we have received the order at our warehouse.
You cannot withdraw you order by refusing receipt of the delivery or refrain from collecting it at a pickup point without notifying us about your return. You can use The Danish law's standard return form; however, this is not mandatory.
Bought your product from another retailer?
If you have purchased a The Table Project product at one of our retailers and want to make a return or complaint, please contact the retailer listed in your order confirmation. Make sure to have your order confirmation ready.